CTS Job Openings

Part-time Program Assistant

This position is a member of the Center’s Program Development and Delivery (PDD) Group, which is responsible for successfully delivering education, training, outreach, and engagement contracts that serve our external stakeholders. This position is responsible for: assisting in the planning and delivery of training and events; maintaining relationships with internal and external stakeholders; coordinating the implementation of project scope, schedule, and deliverables; and designing and implementing systems and processes to enhance personal, team, Center, and University performance. This position manages multiple projects at any given time, interacts with a wide variety of stakeholders and funders, and performs a number of functions within the group.

This is a temporary, 50% part-time position (20 hours per week). The position is temporary, up to two years, with the potential to become permanent. CTS offers a hybrid work environment, with the possibility of remote, in-office, or a combination of work locations. Occasional attendance at in-person events will be required. This position requires the ability to travel within the Twin Cities metro area and greater Minnesota, and requires the ability to occasionally work evenings, early mornings, and weekends. Details regarding work schedule, work location, and other arrangements will be made upon offer of employment and a work schedule will be agreed upon by the employee and their supervisor.

Responsibilities

  • Training and Event Planning: Schedule and attend project planning meetings with internal and external stakeholders; take notes and distribute meeting minutes. Communicate information between planners, instructors, and participants. Coordinate and manage participant registration through University registration system; assist in determining registration needs for each project. Provide guidance to administrative staff on venue logistics: confirming locations, identifying vendors, ordering food, and arranging for room setup and AV needs. Work with administrative staff to coordinate accommodations, travel arrangements, and reimbursement processes for speakers and staff. Create, assemble, and deliver participant materials, including agendas, nametags, and curriculum materials; use program knowledge to make recommendations for enhancements to materials. Assist in identifying professional development/continuing education hours. Develop student evaluations; summarize and analyze results including recommendations to improve delivery.  Answer questions and resolve or escalate issues from the public, clients, faculty, students, and registrants on all aspects of program, materials, and transcript information.
  • Training and Event Delivery: Manage on-site aspects of programs, including customer service, trouble-shooting and problem-solving with speakers, committee members, customers, and venue. Proactively identify and appropriately resolve and/or escalate issues that arise on-site. Provide recommendation for on-site staffing plans. Ensure details in venue and vendor contracts are fulfilled according to agreed upon terms.
  • Project Coordination: Assist program managers with training and event planning and delivery. Assist with developing and monitoring project scopes and schedules. Monitor project budgets, track expenses, and alert program managers to potential issues. Review invoices to ensure accuracy and work with administrative staff to pay invoices. Work collaboratively with the CTS Communications and Information Group (CIG) to coordinate training and event marketing content for CTS publications, websites, social media, and other communications products. Update the Road Scholar database with participant data following events. Assist with performance measure data collection; recommend modifications to programs based on data trends. Proactively identify and appropriately resolve and/or escalate issues that arise during the delivery of project and program tasks. Solve problems while considering various stakeholder and participant needs to offer solutions in a timely manner. Acquire the appropriate level of knowledge and a broad understanding of the transportation arena to assist with training and events activities.

Flexible Work

The Office of the Vice President for Research (OVPR) and the Center for Transportation Studies endorses a “work with flexibility” approach that offers a welcoming and flexible work environment where everyone is inspired to do their best. Work location options include working fully remote, partially remote, or entirely in the office and are based on the work of the position. Some on-site work may be necessary for certain positions, even those designated as fully remote.

This position has been designated as eligible for an OVPR work profile of 1, 2, 3 or 4.

  • Profile 1 is expected to work primarily on-site. Your office will be located at the Center for Transportation Studies.
  • Profile 2 is expected to work on-site more than 50% of the time. Your office will be located in the Center for Transportation Studies.
  • Profile 3 is expected to work remotely more than 50% of the time. Your dedicated office space will be in your remote work location.
  • Profile 4 is expected to work fully remotely with the exception of required attendance for on-site events. Your dedicated work space will be in your remote work location.  

The Center for Transportation Studies management retains the right to modify flexible work arrangement agreements on a temporary or permanent basis for any reason at any time.

Qualifications

Required Qualifications

  • BA/BS or a combination of related education and work experience to equal four years.
  • Minimum one-year of customer service experience.  


Preferred Qualifications
The successful candidate should possess the following competencies:

  • Achieving and Getting Results: customer-focused; utilizes effective oral and written communication skills; demonstrates ability to deal with unanticipated problems and opportunities; curious, dependable, detail-oriented, and quality conscious
  • Building and Maintaining Relationships: able to work with multiple bosses in a complex, high-energy environment; works with the team to achieve the overall goal/product/result; appreciates and respects different points of view; establishes connections and trust with co-workers
  • Managing Self: functions effectively within ever-changing environments; effectively manages time, resources, organizational tools and systems, and stress level; demonstrates resilience, persistence, and adaptability
  • Knowing the Business and Big-Picture Thinking: demonstrates critical thinking and innovation by identifying patterns, seeking input, assessing alternatives, and proposing innovative solutions; learns from both successes and failures; demonstrates awareness of internal and external customer expectations and roles; learns and applies new concepts quickly and effectively

How to Apply

Apply on the U of M jobs web page (job ID 343171):

Applicant review will begin September 20, 2021.


Researcher 4

CTS is seeking two full-time researchers to assist with the research, outreach, and management of the Center’s Accessibility Observatory program. This includes delivering research and evaluation projects; communicating research results; supporting business development activities; and assisting with program management and administration such as developing and managing project scope, schedule, and budgets.

Positions will include tasks from a mix of key functions as described below:

  • Research: Deliver research and evaluation projects for the Accessibility Observatory program by collecting, organizing, processing, and analyzing data; creating, improving, and using software and scripting tools for analysis of geospatial data; and communicating research results through a variety of mechanisms such as reports, tables, and charts. Respond to research inquiries and data requests. Maintain records of research data and results. Coordinate efforts of graduate and undergraduate student researchers, including advising students in the use of software and tools for research and data analysis.
  • Administration/Project Management: Contribute as a team member in the administration and management of AO projects and initiatives. Participate in the strategic planning process and lead and/or participate in the delivery of tactics. Utilize CTS project management tools to assist the AO Program Director in program and process development, project planning and progress tracking, staffing strategies and assignments, and other group management functions as needed. Assist the AO Program Director and Lead Researcher in program and process development, project planning and progress tracking, staffing strategies and assignments, and other group management functions as needed.
  • Communication/Outreach: Assist with communication of research-in-progress and research results.  Encourage the transfer of research results into practice by presenting research results at conferences and meetings; creating and contributing to research articles in peer-reviewed journals and other publications; and sharing ideas with the CTS Communications and Information Group to foster the dissemination of research results.
  • Software/Computer Management: Assist with the management of AO program computer equipment and software, including setting up software and providing software training; providing technical support for both internal team members and external clients; and maintaining documentation to aid in onboarding new research students and staff.
  • Business Development: Provide support to business development activities that attract funding for accessibility-related research by identifying funding opportunities; facilitating connections with potential research partners; and communicating and promoting AO expertise. Assist in the design of sponsored projects and external sales agreements, including contributing to proposals, work plans, budgets, and schedules that meet client needs and contract requirements.

Flexible Work

The Office of the Vice President for Research (OVPR) and the Center for Transportation Studies endorses a “work with flexibility” approach that offers a welcoming and flexible work environment where everyone is inspired to do their best. Work location options include working fully remote, partially remote, or entirely in the office and are based on the work of the position. Some on-site work may be necessary for certain positions, even those designated as fully remote.

This position has been designated as eligible for an OVPR work profile of 1, 2, 3 or 4.

  • Profile 1 is expected to work primarily on-site. Your office will be located at the Center for Transportation Studies.
  • Profile 2 is expected to work on-site more than 50% of the time. Your office will be located in the Center for Transportation Studies.
  • Profile 3 is expected to work remotely more than 50% of the time. Your dedicated office space will be in your remote work location.
  • Profile 4 is expected to work fully remotely with the exception of required attendance for on-site events. Your dedicated work space will be in your remote work location.  

The Center for Transportation Studies management retains the right to modify flexible work arrangement agreements on a temporary or permanent basis for any reason at any time.

Qualifications

Required Qualifications
Master's degree and 2 years of related experience or a BS/BA and 4 years of related experience.

Preferred Qualifications
Master’s degree in a related field and two years of experience delivering and/or supporting transportation research projects. Project management experience. Experience using data and geospatial analysis software such as: ArcGIS, QGIS, PostGIS, SQL databases, Pandas, R. Experience achieving data analysis goals using computer programming languages such as Python, Java, SQL. Experience preparing documents using LaTeX. Proven ability to communicate complex issues in a concise and thoughtful manner.

The successful candidate will also be resilient, curious, and nimble, and able to thrive in a dynamic, fast-paced environment.

How to Apply

Apply on the U of M jobs web page (job ID 343109):

Applicant review will begin September 20, 2021.