


730 Hennepin Ave.
Minneapolis, Minnesota 55403-1897
Phone: 612-349-2545
www.metrostate.edu
Introduction to Operations Management
This course surveys the concepts and practices of managing the
operations of service, manufacturing and other organizations.
Special emphasis is placed on contemporary subjects and emergence
of quality/cost as the dominant issue in managing operations.
Forecasting, inventory control, customer service, process analysis,
quality, total quality management, service delivery systems, diverse
workforce, facilities and process are some of the topics included.
Operations Management for Services and Manufacturing
This course focuses on information development and use for management
decision making. It includes topics such as problem formulation,
recognizing and meeting manager's information needs, data sources
and data gathering methods, data quality, descriptive data analysis
techniques, time series analysis and cross-sectional analysis.
The class emphasizes the application of these techniques to problem
formulation and managerial problem solving, with particular attention
to critical thinking skills.
International Purchasing
Global competition makes it increasingly important for American
firms to contract with foreign companies to establish efficient
and reliable sources of industrial materials and supplies. Topics
covered include: starting a global buying program; dealing with
foreign cultures, business practices, monetary systems and related
legalities; writing international purchase orders; controlling
global logistics costs; and U.S. programs designed to benefit
importing buyers. Prerequisites: MKTG 450 Purchasing Management
or equivalent with instructor's consent. This course also offered
online.
Logistics/Supply Chain Managment
This course examines those activities involved in planning, implementing,
and controlling the flows of product/services from points of origin
to points of consumption. Topics include enterprise resource planning,
forecasting, inventory management, transportation modes, services
and rates, warehousing services, customer services, and performance
measurement. Analysis of these activities is further undertaken
to include information technology systems to support management
decision-making. Applications of IT to purchasing, B2B exchanges,
barcoding, enterprise resource planning, equipment maintenance
systems, transportation, and shipping management. Special emphasis
is placed on building business analysis skills to assess the cost-benefits
of IT projects to support logisitics opperations.
Current Trends and Issues in Purchasing/Logistics Management
This course examines trends and issues, which are most likely
to influence policy making and strategy designs for efficient
and effective purchasing management. Topics addressed include
changing information technologies affecting efficiency in purchasing;
changing technologies in transportation and storage; influences
of the changing make-up of the work force; purchasing' s role
in quality management; strategic alliances with suppliers; multinational
sourcing; and legislative initiatives. Seminars are led by experienced
purchasing management executives. This course also offered online.
Materials Management
This course focuses on activities concerned with materials and
inventory requirements, from receiving the materials to their
introduction into the manufacturing processes. Topics discussed
include objectives and organization for materials management,
total quality management, materials requirement planning, traffic
management, warehousing, automated inventory control systems,
and legal and ethical considerations in materials management.
This course also offered online.
Fundamentals of Purchasing Management
This course acquaints students wishing to explore career opportunities
in professional purchasing. It explains the functions of the professional
purchasing manager, the contributions of purchasing to organizational
goals, purchasing systems and controls, supplier selection procedures,
and performance evaluation of purchasing personnel.
Purchasing Management
This course examines the activities undertaken by purchasing
personnel to achieve the objectives of their organization. The
topics covered include value analysis, vendor analysis and certification,
negotiations and contracting, logistics and inventory control,
and the legal and ethical considerations in professional purchasing.
These topics are relevant for organizations in the public and
non-profit sectors of the economy as well as to private-sector
organizations.